Nurix AI Acquires Verloop.io to Expand Enterprise AI Platform Across Voice and Chat
Verloop.io powers over 20 million customer interactions every month across banking, fintech, retail, telecom, and e-commerce, strengthening Nurix AI's enterprise AI platform following the acquisition.
Enterprise AI startup Nurix AI has acquired conversational AI platform Verloop.io for an undisclosed amount, strengthening its enterprise customer engagement capabilities across voice and chat.
The acquisition combines Nurix AI’s flagship voice AI platform, NuPlay, with Verloop.io’s conversational AI expertise, enabling enterprises to deploy production-grade AI agents across voice, chat, and emerging AI-native communication channels. The combined platform aims to help businesses automate customer interactions at scale while improving operational efficiency across India, the Middle East, and beyond.
Founded in 2024 by Mukesh Bansal and Abhishek Asawa, Bengaluru-based Nurix AI develops autonomous AI agents and enterprise software that automate customer service, sales, and complex business workflows. Its AI platform offers multilingual voice AI, multi-agent orchestration, workflow automation, more than 300 enterprise integrations, and built-in analytics and compliance capabilities to help organisations move beyond AI pilots to production-scale deployments.
Nurix AI has raised more than $40 million to date. The company secured $27.5 million in a combined seed and Series A round in 2024 led by General Catalyst and Accel, with participation from Meraki Labs, and received a fresh capital infusion from Prosus in March 2026 to accelerate expansion in India and the US while strengthening its AI infrastructure.
Founded in 2015 by Gaurav Singh, Verloop.io provides conversational AI solutions that help enterprises automate customer support, sales, and engagement across voice and chat. The platform supports more than 20 million customer interactions every month across industries including banking, fintech, retail, telecommunications, and e-commerce, serving enterprise customers across India, the Middle East, and Southeast Asia.
As part of the acquisition, Gaurav Singh will join Nurix AI’s leadership team, where he will help drive product strategy, enterprise go-to-market initiatives, and the development of next-generation AI agents. The Verloop.io team will also become part of Nurix AI, strengthening its capabilities in conversational AI and enterprise deployments.
Commenting on the acquisition, Mukesh Bansal, Founder and CEO of Nurix AI, said,
“AI is becoming a core operating layer for enterprises, but its value will be measured by real business outcomes, not pilots.”
Verloop.io founder Gaurav Singh added that enterprises today understand AI’s potential but continue to face challenges in deploying it reliably at scale, making the combined platform well positioned to address that gap.
The acquisition also supports Nurix AI’s broader strategy of expanding beyond standalone voice AI into end-to-end enterprise workflow automation. The company recently crossed $10 million in annual recurring revenue (ARR) and is targeting $50 million ARR by 2028, while continuing to expand across India, the US, and the Middle East.